Booking & Check-In FAQ Category
Information about bookings, payments and check-in.
Q: What time is check-in and check-out?
Check In: 2pm
Check Out: 10am
Q: Do you require a security bond upon check-in?
Q: Is after hours check-in available?
Please advise us if you wish to check-in late. We will provide you with a contact number for after hours check-in.
Q: Can I have a late check-out?
Yes, extra charges apply and is subject to availability.
Q: What are the reception hours?
Monday - Friday: 9:00am – 5:00pm
Saturday and Sunday: Closed
Q: Can I book Theme Park Tickets?
Yes, we welcome you to make the most of all the coast has to offer – drop by our in house tour desk to discover and book all the best local tours, shows and attractions.