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Booking & Check-In FAQ Category

Information about bookings, payments and check-in.

Q: What time is check-in and check-out?

Check In:    2pm

Check Out: 10am

Q: Do you require a security bond upon check-in?

Yes

Q: Is after hours check-in available?

Please advise us if you wish to check-in late. We will provide you with a contact number for after hours check-in.

Q: Can I have a late check-out?

Yes, extra charges apply and is subject to availability.

Q: What are the reception hours?

Monday - Friday: 9:00am – 5:00pm
Saturday and Sunday: Closed

Q: Can I book Theme Park Tickets?

Yes, we welcome you to make the most of all the coast has to offer – drop by our in house tour desk to discover and book all the best local tours, shows and attractions.

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